Payment Options

Wellness Retreat HQ
Effective Date: February 16, 2026
Last Updated: February 16, 2026

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1. Introduction

At Wellness Retreat HQ  www.wellnessretreathq.com, we highly value your security and convenience. We offer secure and reliable payment methods that comply with all applicable laws and regulations in the United States.

All payments are processed securely through Shopify Payments and trusted financial partners.

2. Accepted Payment Methods

2.1 Credit and Debit Cards

We accept the following major credit and debit cards:

• Visa

• Mastercard

• American Express

(Discover and Diners Club are not currently accepted.)

How It Works:

Step 1: Select your preferred card at checkout.
Step 2: Enter your card number, expiration date, and CVV code.
Step 3: Your payment is securely processed through our encrypted payment gateway powered by Shopify Payments.
Step 4: Once approved, you will receive an order confirmation via email.

2.2 Alternative Payment Methods

We also accept the following secure digital payment options:

• Shop Pay

• Apple Pay

(Google Pay is not currently accepted.)

These payment methods allow for faster checkout and secure digital wallet transactions.

3. Security and Data Protection

Your security is our highest priority. All transactions are encrypted and processed through secure, PCI-compliant payment gateways.

SSL Encryption

Our Website uses Secure Socket Layer (SSL) encryption to protect your personal and financial information during transmission.

PCI Compliance

Our payment processor, Shopify Payments, complies with the Payment Card Industry Data Security Standard (PCI DSS).

Data Protection

We do not store full credit card information on our servers. For more information on how we collect and use personal data, please review our Privacy Policy.

4. Customer Support

If you experience any issues or have questions about your payment, please contact our customer service team:

Email: support@wellnessretreathq.com
Phone: 740-206-7378
Address:
Wellness Retreat HQ
30 E Stevens St
Newark, Ohio 43055
United States

Customer Service Hours:
Monday–Friday, 9:00 AM – 5:00 PM EST

We respond to inquiries within 24–48 business hours.

5. Compliance with United States Legislation

All payment methods and transaction processes comply with applicable federal and state laws within the United States, including consumer protection and data security regulations.

Our business is governed by the laws of the State of Ohio.

6. Payment Confirmation

After completing your purchase, you will receive:

• Order Confirmation: An email containing your order details and confirmation.

• Digital Receipt: A receipt for your records.

If you do not receive a confirmation email within 1 hour, please check your spam or junk folder. If it is still not located, contact us at support@wellnessretreathq.com.

7. Currency

All transactions on www.wellnessretreathq.com are processed in United States Dollars (USD).

If your bank account operates in a different currency, your financial institution may apply currency conversion rates or additional fees. Wellness Retreat HQ is not responsible for these charges.

8. Fraud Prevention

To maintain a secure shopping environment:

Verification

We may perform verification checks and request additional information before processing certain orders.

Suspicious Activity

Orders suspected of fraud, chargeback abuse, or unauthorized activity may be delayed, canceled, or reported to the appropriate authorities.

We reserve the right to refuse or cancel any order at our discretion if fraudulent activity is suspected.

9. Changes to Payment Options

We reserve the right to add, remove, or modify payment methods at any time. Any updates will be reflected on this page with a revised "Last Updated" date.

10. Terms and Conditions

By making a purchase on www.wellnessretreathq.com , you agree to our:

• Terms and Conditions

• Shipping Policy

• Return and Refund Policy

Wellness Retreat HQ
Phone: 740-206-7378
Email: support@wellnessretreathq.com
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM EST
Address: 30 E Stevens St, Newark, Ohio 43055, United States