Disclaimer Policy

Wellness Retreat HQ
Effective Date: February 16, 2026
Last Updated: February 16, 2026

1. General Information

The information provided by Wellness Retreat HQ (“we,” “us,” or “our”) on www.wellnessretreathq.com (the “Website”) is for general informational and educational purposes only.

All information on the Website is provided in good faith. However, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Website.

Under no circumstance shall we have any liability to you for any loss or damage incurred as a result of the use of the Website or reliance on any information provided on the Website.

Your use of the Website and your reliance on any information is solely at your own risk.

2. Health & Wellness Disclaimer

Wellness Retreat HQ sells wellness and recovery products including, but not limited to:

• Cold plunge tubs

• Infrared and portable saunas

• Massage and recovery chairs

• Related wellness equipment

The content on our Website is not intended to be medical advice, diagnosis, or treatment.

You should consult with a qualified healthcare professional before:

• Beginning any new wellness or recovery routine

• Using cold therapy or heat therapy products

• Using any product if you have a medical condition

• Using products while pregnant

• Using products if you have cardiovascular conditions, high blood pressure, diabetes, neurological conditions, or other health concerns

We do not guarantee specific health outcomes from the use of our products.

Individual results may vary.

3. Product Use Disclaimer

All products sold by Wellness Retreat HQ must be used in accordance with:

• Manufacturer guidelines

• Safety instructions

• Local building and electrical codes (if applicable)

Improper installation, misuse, or failure to follow instructions may result in injury or damage.

Wellness Retreat HQ is not responsible for:

• Injuries resulting from misuse

• Improper installation

• Failure to follow safety instructions

• Unauthorized product modifications

Certain products may require professional installation. Customers are responsible for ensuring proper setup.

4. External Links Disclaimer

Our Website may contain links to third-party websites or services. These links are provided for convenience only.

We do not monitor or guarantee the accuracy, relevance, or reliability of third-party websites and assume no responsibility for their content or practices.

5. Affiliate & Advertising Disclaimer

We may use advertising and analytics services including:

• Google Analytics

• Facebook Pixel

• Klaviyo

These services help us measure traffic and marketing performance. They may use cookies or tracking technologies as described in our Cookie Policy.

We do not guarantee the accuracy of third-party analytics or advertising claims.

6. Earnings or Performance Claims Disclaimer

Any testimonials, product reviews, or customer experiences shared on our Website reflect individual experiences.

We do not guarantee that all customers will achieve the same results.

Results may vary based on:

• Individual health conditions

• Proper product use

• Consistency of use

• Environmental factors

7. Limitation of Liability

To the fullest extent permitted by law, Wellness Retreat HQ shall not be liable for:

• Indirect, incidental, or consequential damages

• Personal injury arising from misuse of products

• Loss of profits or revenue

• Property damage

Use of our Website and products is at your own risk.

8. Professional Disclaimer

The Website cannot and does not contain medical, health, or professional advice.

Any health-related information is provided for informational purposes only and is not a substitute for professional medical advice.

Always seek the advice of your physician or other qualified health provider with any questions regarding a medical condition.

9. Governing Law

This Disclaimer shall be governed by and construed in accordance with the laws of the State of Ohio, United States.

10. Contact Information

If you have questions regarding this Disclaimer, please contact:

Wellness Retreat HQ
30 E Stevens St
Newark, Ohio 43055
United States

Email: support@wellnessretreathq.com
Phone: 740-206-7378

Customer Service Hours:
Monday–Friday, 9:00 AM – 5:00 PM EST